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J&J Home Care named HHCAHPS Honors recipient

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J&J CEO Joyce Munoz, RN, center, receives the award. (Courtesy Photo)

J&J Home Care has been named a 2017 HHCAHPS Honors recipient by HEALTHCAREfirst, a leading provider of web-based home health and hospice software, billing and coding services, CAHPS surveys, and advanced analytics.

HHCAHPS Honors is a prestigious award recognizing home health agencies that continuously provide the highest quality care as measured from the patient’s point of view. It acknowledges the highest performing agencies by analyzing the performance of Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) satisfaction measures.

Developed by Deyta Analytics, acquired by HEALTHCAREfirst in 2015, HHCAHPS Honors acknowledges the highest performing agencies by first analyzing performance on Question 25 – Willingness to Recommend as a qualifier and then analyzing performance on 18 other questions that comprise the publicly reported measures over a twelve-month period.

HHCAHPS Honors recipients include those agencies scoring above the HEALTHCAREfirst National Average on at least 85 percent of the evaluated questions. HEALTHCAREfirst holds a special recognition, HHCAHPS Honors Elite, to honor home health agencies scoring above the HEALTHCAREfirst National Average on 100 percent of the evaluated questions.

“Home Health Honors is a landmark compilation of home health agencies that provide the best patient experience,” said J. Kevin Porter of HEALTHCAREfirst. “I am extremely proud of J&J Home Care Inc. for achieving this highest of honors, and I congratulate them on their success.”

Joyce M. Munoz, RN, BSN, CEO of J&J, credits the award to “having excellent employees who always put patient care first in all that they do, no matter what their job description entails.”

J&J Home Care was established in 1995 and is a nonprofit, hometown organization dedicated to the care of people in Artesia and the surrounding areas. J&J sends a professional team to provide individual assessment, care and teaching for both patient and family members. In addition to a home health nurse, the care team includes a physician, physical, occupational and speech therapies, home health aides, and case management.

Additionally, a nurse is always available to patients, 24 hours a day, seven days a week. J&J is accredited by Community Health Accreditation Program (CHAP) and is Medicare Certified.

The company cares for newborns to the elderly and can cover a full range of medical and health care needs including wound care, case management of individuals of the Developmental Disability population, nursing and home health aide to individuals on the medical fragile waiver, EPSDST and/or MI Via state provided programs, and patients with Medicare, Medicaid, most health insurances, and private pay, and those in need of non-medical home health services.

For more information, call 746-2892 or email info@jjhc.org.

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