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AGH Earns High Marks in Patient Survey

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From: Artesia Daily Press Reports

In a recent customer satisfaction survey, Artesia General Hospital (AGH) continues to shine as a beacon of quality healthcare in the region with more than 3 out of 4 survey respondents rating the hospital a perfect 10 with the rest rating it a 9.

“Our high patient satisfaction scores are a testament to the dedication of our entire team,” said CEO Dr. Joe Salgado, who is himself a practicing physician at the hospital. “From our physicians and nurses to our housekeeping and administrative staff, everyone plays a role in ensuring our patients feel safe, cared for, and respected.”

The hospital continued earning outstanding patient satisfaction scores through the nationally recognized Press Ganey survey system. These scores, reflecting patients’ experiences with the care they receive, showcase AGH’s commitment to putting patients first. AGH’s latest scores, from surveys received during the 3rd quarter, reveal high marks in several key areas, with all inpatient survey respondents ranking the hospital a 9 or 10 out of 10 which is equivalent to the best hospital possible.

Almost 9 out of 10 survey respondents recommended the hospital for inpatient care and nurses at the facility were also highly ranked with all survey respondents saying that nurses always treated them with courtesy and respect.

For Perioperative Services more than 99% of respondents considered the hospital a clean facility and just under 9 out of 10 would recommend the facility. 99% of respondents indicated that staff always treated them with courtesy and respect.

AGH has not only met but exceeded national averages in multiple categories, reflecting its commitment to providing exceptional care.

A Commitment to Excellence

Press Ganey is the gold standard for measuring patient’s experiences of their care. Thousands of hospitals across the nation use their surveys to understand and improve patient care. AGH consistently scores highly, proving to the community that it is a trusted and reliable healthcare provider.

The confidential surveys, sent to patients after their visits, provide insight into the patient experience. Covering everything from interactions with nurses and doctors to cleanliness and overall hospital environment, these surveys help hospitals identify what they are doing well and where they can improve.

What Patients Are Saying

Overall patients were pleased with their experiences, with several complimenting the providers and staff. One patient shared their experience, saying, “My care was VERY VERY good.” Another patient highlighted the seamless coordination among AGH’s providers. “I was seen very quickly upon arrival at the ER. I had total confidence in the caregivers treating me and was impressed at the number of doctors and nurses coordinating my care.” Yet another complimented the entire experience saying “All good experiences during my visit. From the receptionists, nurse, doctor to the lady that pushed the wheelchair to the parking lot treated me with the utmost respect and courtesy.”

Looking Ahead

Artesia General Hospital is not resting on its laurels. Leadership and staff actively review patient feedback to identify new opportunities for improvement, ensuring they remain at the forefront of patient-centered care. Recent initiatives include expanded services, enhanced communication training for staff, and state-of-the-art technology upgrades. “As healthcare providers, we understand that every interaction matters,” added Quality Director Jackie Cantrell. “Our goal is not only to meet expectations but to exceed them, ensuring that every patient leaves our facility with confidence in their care.”

Fish biting as Christmas nears

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Information and photo provided by New Mexico Department of Game and Fish

People seeking a break from Christmas shopping and decorating can expect good fishing conditions at lakes at streams in southern and eastern New Mexico.

Near Truth or Consequences at Elephant Butte Lake, fishing for catfish was fair using worms and cut bait.

At Young Pond in Las Cruces, fishing was fair to good using small grubs with a spinner blade or Green Garlic PowerBait.

In Otero County, fishing for trout was good at Timberon Ponds using Orange PowerBait Trout Nuggets.

In Lincoln County, fishing for trout at Bonito Lake was fair to good using olive-green Pistol Pete spinner flies.

Near Portales, fishing for trout was good using homemade dough bait at Oasis Lake State Park.

This fishing report, provided by the Department of Game and Fish in cooperation with Dustin Berg of www.gounlimited.org,has been generated from the best information available from area officers and anglers. Conditions encountered after the report is compiled may differ, as stream, lake and weather conditions alter fish and angler activities.

Experiencing Divine Opportunity

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By: Pastor David Grousnick

Opportunity comes with so many different faces that we often don’t recognize it. That’s probably why we sometimes miss its call. A previous generation said that opportunity comes dressed in overalls. And they were largely right, for nothing succeeds like hard work. Our generation thinks that opportunity comes with a college diploma. It may, but there’s no guarantee.

Advent season is a good time to experience divine opportunity. Any time is God’s season; but because you and I find certain settings and circumstances especially hospitable to religious experience, Advent and Lent are particularly attractive.

John the Baptizer, offered opportunity in a compelling, almost ferocious way. It seems to me that good news must sometimes come dressed in rough clothing.

William Willimon, Chaplain at Duke University, says that John the Baptist reminds us of boundaries we must respect and gates we must pass through.

At Duke, Willimon reminds the students, “If you are going to graduate, you must first get past the English Department. If you are going to practice law, you must pass the bar. If you want to get to medical school, you must survive Organic Chemistry.”

Likewise, “If you want to get to the joy of Bethlehem in the presence of Jesus, you must get past John the Baptist in the desert.” The word from John is “repent,” which means “about-face” or turning 180 degrees.

In John Steinbeck’s story “The Wayward Bus” a dilapidated old bus takes a cross country shortcut on its journey to Los Angeles and gets stuck in the mud. While the drivers go for assistance, the passengers take refuge in a cave.

It is a curious company of people, and it is obvious that the author is attempting to get across the point that these people are lost spiritually as well as literally. As they enter into this cave, the author calls the reader’s attention to the fact that as they enter, they must pass a word that has been scrawled with paint over the entrance. The word is repent.

Although Steinbeck calls that to the reader’s attention it is interesting that none of the passengers pay any attention to it whatsoever.

All too often this is our story. Repentance is not just changing our minds, or feeling sorry for something that we have done, or even making bold resolves that we will never participate in certain conduct again. Instead, repentance means to turn around and go in another direction.

What John the Baptist wanted his audience to hear was: Turn your life toward this one called Messiah. This is not negative or down-faced. Rather, it breaks the chains of whatever holds us back in life.

The famous American architect Frank Lloyd Wright created an idea called organic architecture. He believed that buildings should be blended into the surrounding natural environment.

If you stare at the buildings that he designed on the campus of Florida Southern College in Lakeland, it is very difficult to tell where the edifice stops and the environment begins. It merges and blends.

Perhaps we should start talking of organic Christianity. If you look at the life of Jesus, you see no sharp line between his religious life and his everyday life. They blended and they meshed together. It should be that way for you and for me.

If we have responded to John’s demands that we repent, if Christ really has been born anew in our hearts, then it will bring out the best, not the worst, in us. It brought out the best in Joseph.

When Mary told her husband that she was pregnant, he had every legal right to divorce her for in those days an engagement was the equivalent of a marriage. Not one man in a million could have been expected to believe Mary’s version of the conception.

But Joseph believed it. Christmas brought out the good in Joseph.

It is my prayer that this Christmas season will have an effect on the way that you live your life. That it will bring out the best, not the worst, in you. None of us have the problems that Joseph had that first Christmas, yet the best was brought out in him.

When you and I care, we want to give our best to God. To be the best is to be like Jesus. And to be like Jesus is to have him reborn in our lives.

Have a great weekend!

David Grousnick, is the Pastor at the First Christian Church in Artesia

Artesia gets into Christmas spirit

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Mike Smith
Artesia Daily Press
msmith@currentargus.com

The holiday season in downtown Artesia opened on a festive note Dec. 5 with a full day of shopping, the annual Parade of Lights and the traditional Christmas tree-lighting at the Derrick Floor.

It was all part of Artesia MainStreet’s Light Up Artesia event and the folks at Chez Camille Salon across the street from the Derrick Floor were doing their part to promote the celebratory mood.

“We just open up and try to make it festive and put cookies out and watch the parade and the lighting of the tree,” said owner Camille Menefee.

Menefee’s salon at 520 W. Main St. has been a downtown fixture for 25 years and she likes to be involved with the events hosted by Artesia MainStreet.

“Artesia is a great place,” she said. “We’ve made Main Street so much better so we can have all of these activities. It’s great for the community. Everybody wants to come out and be part of it.”

Kalani Bolen and her family wanted to be part of it and they enjoyed the pre-Christmas festivities around the Derrick Floor while waiting for the tree lighting and the Parade of Lights.

“It’s something for the kids to do,” Bolen said as her children Brynlee, Ellington and Silas along with friend Zachary Martin explored the lights and Santa’s sleigh, and sipped hot chocolate.

“We’re just taking everything in,” Kalani said.

Artesia MainStreet Director Morgan Fox said citizens, businesses and others made the event special.

“To see families gather around the Christmas tree, friends enjoying each other’s company, the people of this great town bound together to celebrate the season, there is just nothing like it,” she said. “The community of Artesia is special year-round. They outdid themselves at Light Up Artesia.”

The Parade of Lights started at the Bulldog Bowl parking lot and made its way downtown as parade-goers watched semitrailers, law enforcement vehicles, motorcycles and decorated floats kick off the season.

Fox said the parade had over 80 entries and Eddy County Public Works took first prize for the best decorated float.

More Christmas events are set for Dec. 14, starting at 10 a.m. at the Derrick Floor with the Oil Patch Market, the Cookie Crawl and Stuff the Sleigh. More information can be found at artesiamainstreet.com.

Mike Smith can be reached at 575-308-8734 or email at msmith@currentargus.com.

Artesia wraps up basketball tournament

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Mike Smith
Artesia Daily Press
msmith@currentargus.com

The Hobbs Eagles captured the first-place trophy at the City of Champions Classic, outmuscling the host Artesia Bulldogs in the second half to score an 81-65 victory in the Dec. 7 championship game.

The game had a throwback feeling to it as the Bulldogs honored members of Artesia’s 1995 state championship basketball team during a halftime ceremony at the Red Brick Gym.

That 1995 championship was the first basketball state title in the school’s history. The Bulldogs won another in 1997.

Braylon Vega scored 18 points for Artesia in Saturday’s loss to Hobbs. Charlie Campbell scored 13 points for the Bulldogs, Trent Egeland had 12 and Clay Kincaid added 10.

Artesia head coach Michael Mondragon said the Eagles wore out Artesia in the second half as some of the Bulldogs shifted gears from football to basketball. Campbell, Egeland and Kincaid all played in Artesia’s 41-22 loss to Roswell in the 5A state championship football game Nov. 30.

“When your legs go your mind kind of goes, too,” Mondragon said. “That little fatigue causes some bad decisions; turnovers hurt us in the second half.”

The Eagles (5-1) outscored the Bulldogs 52-34 in the second half after trailing by two, 31-29, at the intermission.

“We fought our tails off, we shot the ball really well, we handled some runs,” Mondragon said. “Hobbs was just a little too much.”

Artesia defeated Los Lunas 46-29 on Dec. 6 to advance to the championship game against Hobbs after opening the tournament Dec. 5 with a 65-29 win over Kirtland Central.

Mondragon admired the fight of his junior-dominant team.

“They’re going to step on the court and give us everything they’ve got,” he said. “We’ve just got to fix the little things here and there and get our legs under us. That’s the big thing.”

Despite the loss, Mondragon said 2-1 Artesia has a competitive spirit that should help as the season moves on.

“We’ve got a bunch of dudes and a bunch of dogs that want to go out and fight and if they keep doing that and we bring that same mentality every single day in practice and carry it into the game, we’re going to be a heck of a team at district time,” he said.

Vega and Campbell were named to the all-tournament team and Mondragon said both help drive the offense in the guard spots.

But a successful season will require a team effort, the coach said.

“Right now, it’s hard to say one guy (who is the leader),” he said. “You’ve got so many guys that can step up and play hard for us. As long as they do that, we’re going to do great things.”

The Bulldogs are back in action at 7 p.m. Friday against Valencia High School in Los Lunas.

Artesia Lady Bulldogs finish sixth

Ashton Craft was Artesia’s leading scorer with 11 points in a 57-37 loss to Roswell High School during the fifth-place game of the girls side of the City of Champions Classic Saturday.

Deming won the title game over Carlsbad.

Thursday through Saturday Artesia participates in a tournament at Albuquerque’s Academy High School.

More tournament photos can be found on B2.

Mike Smith can be reached at 575-308-8734 or email at msmith@currentargus.com.

Artesia honors past champions

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Mike Smith
Artesia Daily Press
msmith@currentargus.com

Thirty years is a long time. But for coach Bubba Jennings and members of his 1994-95 Artesia Bulldogs, time has not diminished the glory of winning Artesia High School’s first state basketball championship.

Jennings, players Andrew Patterson and Ty Houghtaling and other team members were honored Dec. 7 during halftime of the City of Champions Classic title game at Artesia High School’s Red Brick Gym.

Jennings coached at Artesia from 1990 to 1999, guiding the Bulldogs to the state title in ’95 and a second championship in 1997. He also played at Clovis High School where his team won the 4A state championship in 1979.

As a college basketball player at Texas Tech from 1980 to 1985, Jennings was a four-time All-Southwest Conference selection.

Before the halftime ceremony honoring his 1994-95 Bulldogs, Jennings said his family had good memories of living in Artesia and said he appreciated the reunion with his players.

“It’s really a nice chance to get back and meet with them again,” he said. “I haven’t seen them all together in a long time. It’s great to be here with them.”

Jennings recalled that when he was considering taking the job in Artesia he asked his would-be bosses if they wanted a winning basketball program.

“They said yes they did. It took us a while to get it started. But we really worked with the kids … and developed a program and had some really good athletes and really good basketball players and we were able to put everything together,” he said.

Jennings said the 1995 Bulldogs worked their way through the regular season and the district tournament and made it to the state semifinals against the Grants Pirates, winning a 73-72 thriller by overcoming a 10-point deficit with 50 seconds to play.

“We got it down to five with 15 seconds left and we hit a three. We didn’t have any timeouts left and our guys were scrambling around trying to foul somebody to get the clock stopped.”

Jennings said Houghtaling stole a Grants inbound pass and threw the ball to Patterson under the basket.

“Andrew went up and right as he laid it in, they fouled him,” Jennings said.

Patterson sank the winning free throw with less than three seconds remaining on the clock, advancing the Bulldogs to the title game and an 82-73 win over Albuquerque Academy.

Patterson said the championship game provided great memories as the Bulldogs were known for winning state championships in football.

“For me, growing up a in a football town, I wanted to play basketball,” he said.

Patterson, an engineer who now lives in Albuquerque, said Jennings had a passion for basketball and that was a spark for the championship team.

Houghtaling, a three-time football champion, said the basketball team understood its role with Jennings.

“We were unselfish. We had guys that shot a high percentage, and we got the ball in their hands. There was just a lot of chemistry,” he said.

Houghtaling said the seed for a basketball championship was planted with a basketball goal and a video camera in the backyard of the Patterson home.

“We would watch film after pickup games,” he said. “We had one of our managers get on the roof with the video camera and we were always worried he was going to fall off the roof. He wasn’t very coordinated, and we’d play four-on-four, five-on-five. Just had good chemistry with our players,” he said.

Houghtaling said the basketball team made it to the state playoffs during his sophomore year and struggled during his junior season but hit its stride during his senior season in 1995.

Houghtaling still lives in Artesia. He’s lead pastor at First Baptist Church.

Jennings, 62, has spent 32 years coaching at the high school and collegiate levels. He is currently head basketball and golf coach at Dallas Baptist University.

Mike Smith can be reached at 575-308-8734 or email at msmith@currentargus.com.

NM Needs to Raid TX for More Doctors

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By: Elizabeth Heller Allen

For years, New Mexico has been seriously short of virtually all doctors: primary care, pediatricians, dentists, eye doctors, and other specialists… and all the people who help them take care of patients. It can take months to see a specialist and weeks to see a primary care physician, if you can find one. We are short almost 13,000 health care workers to serve our 2.1 million residents. That includes every kind of healthcare worker like EMTs, pharmacists and physical therapists as well as physicians and nurses.

This shortage is getting worse as doctors quit practicing here due to high costs and low reimbursement by Medicare and Medicaid. From 2017-2021, New Mexico lost 30% of our primary care providers. That’s over 700 doctors – think how many more New Mexicans could have been served!

We should not tolerate this any longer. New Mexicans deserve better, and we have a unique opportunity to recruit new doctors, starting right now… specifically those who no longer want to practice in Texas. They certainly include women’s health specialists, but many others are frustrated by a toxic environment as politicians second-guess doctors, override best practices, threaten criminal prosecution, try to access private patient records and encourage citizen bounty hunters who track people seeking care outside of Texas.

Governor Lujan Grisham was on the right track several months ago with billboards in Texas encouraging doctors to move here. It was a good idea – gutsy and bold. It failed because New Mexico’s laws make it too difficult and expensive for doctors to live and practice here. Unlike many of New Mexico’s problems, this one has solutions that have proven to work and can be implemented right now with a two-pronged approach: legislative reform and economic development.

For the upcoming January/February legislative session, Think New Mexico has published 10 recommendations to solve our health care worker shortage — all thoroughly researched and proven. The top three are:

1. Reform Malpractice Insurance. We have the second highest rate of medical malpractice lawsuits in the country. Insurance carriers covering health care workers lost more money per person here than in any other state. As premiums rise and carriers refuse to keep losing money, both doctors and insurance companies are leaving the state. Tort reform will be vigorously resisted by lawyers who earn huge fees suing doctors, but cutting their percentages of awards will still enable victims to be fairly paid for their injuries. With legislators receiving campaign contributions over $500,000 from trial lawyers, it’s easy to see why medical malpractice reform might be resisted, but the current system is killing us.

2. Join All 10 Major Interstate Health Care Compacts. Right now, New Mexico does not recognize medical licenses from other states, so seeking care from out-of-state specialists is difficult.

3. Make New Mexico’s Tax Policy More Friendly to Heath Care Workers. We can compete with Texas on lower real estate taxes, but healthcare workers must pay our Gross Receipts Tax, and it’s a show stopper.

Beyond legislative changes, we need to leverage our Department of Economic Development to attract and retain people and businesses, with a laser focus on healthcare workers. After all, companies won’t come here without good healthcare for their employees. With better information and incentives, we can convince more prospective workers to considering relocating here.

The time is now – let’s not chase doctors away as we recruit new ones. It might be a tough decision to leave Texas, but we can make it an easy one to come to New Mexico.

Elizabeth Heller Allen is a resident of Santa Fe with almost 10 years as an exectuive with two large healthcare systems. She also serves on the boards of Searchlight, Imagine New Mexico and the Santa Fe Community Foundation.

Eddy County to ‘IGNITE’ change at jail

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Mike Smith
Artesia Daily Press
msmith@currentargus.com

A nationwide program designed to help jailed inmates attain education and life skills after release has made its way to Eddy County.

The program, wielding the unwieldy name “Inmate Growth Naturally and Intentionally Through Education” – better known as IGNITE – was founded in 2020 by a sheriff in Genesee County, Michigan, and later replicated by the National Sheriff’s Association. Sheriff Mark Cage began the process of bringing it to Eddy County last January.

Cage made its arrival official during a Dec. 5 press conference at the sheriff’s office along with Billy Massingill, warden of the Eddy County Detention Center, and Fayette County, Pennsylvania, Sheriff James Custer who embraced the program after seeing it in action in Michigan.

Custer was instrumental in helping Eddy County get access to the program, according to Cage who called IGNITE “a hand up, not a handout.”

“This is good for our society,” he said. “I believe we’re going to bring down violence.”

Massingill said the program benefits not only inmates and jails but entire communities. He said IGNITE will advance Eddy County’s commitment to “improving our correctional facility and the lives of those within it.”

He said the program “will play a pivotal role in achieving that goal by reducing recidivism, enhancing safety and fostering positive change.”

Cage said partnerships with other Eddy County entities will be key to ensuring the program’s success.

“We need help from our community partners,” he said.

Southeast New Mexico College President Kevin Beardmore attended the press conference and affirmed support for the program. He said IGNITE gives inmates a chance to show society believes in them after they are released.

“When I hear them talking about this it makes all the sense in the world to me, and Southeast New Mexico College plans to be part of this,” he said.

Beardmore said the college will work with IGNITE to help prisoners prepare for life after confinement.

“I can immediately think of things in welding, commercial driver’s license, nurse’s aid that would probably fit in very well,” he said. “Really, it comes down to the nuts and bolts from one transition to another.”

Beardmore said offering classes in halfway houses or at the jail are possibilities for the school’s involvement with the program.

“Our college is all about second chances,” he said. “So many times, when you are looking to improve yourself through education you have family needs and work; it’s hard to squeeze everything in. The one thing that I have seen with a program like this is that transition – we’re the next step in the chain of hope that leads to the next step,” he said.

County spokesperson Savannah Cabezuela said Eddy County is the 20th site in the nation to adopt the IGNITE program and the first in New Mexico.

Mike Smith can be reached at 575-308-8734 or email at msmith@currentargus.com.

Fish still biting in December

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New Mexico Department of Game and Fish

Winter is less than three weeks away but the fishing season continues at lakes and streams across southwest and southeast New Mexico.

In Lincoln County, fishing for trout was fair to good at Bonito Lake using olive-green Pistol Pete spinner flies.

At Corona Pond, fishing was good using earthworms.

Near Portales, fishing for trout was good using homemade dough bait.

Timberon Ponds in Otero County had good fishing conditions for trout using Orange PowerBait Trout Nuggets.

Near Truth or Consequences, fishing for catfish was fair at Elephant Butte Lake using worms and cut bait.

This fishing report, provided by the Department of Game and Fish in cooperation with Dustin Berg of www.gounlimited.org, has been generated from the best information available from area officers and anglers. Conditions encountered after the report is compiled may differ, as stream, lake and weather conditions alter fish and angler activities.

New Mexico producers are invited to meet with Mexican cattle buyers

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ALBUQUERQUE, N.M. – New Mexico ranchers are invited to meet with Mexican cattle buyers from 9 a.m. to 12 p.m. Friday, Dec. 13, 2024, at the Hotel Albuquerque, located at 800 Rio Grande Blvd. NW in Albuquerque, New Mexico. The New Mexico Department of Agriculture (NMDA) is hosting the meeting in the International Room for attendees of the annual Joint Stockmen’s Convention, which will take place Wednesday, Dec. 11 through Saturday, Dec. 14.

 

New Mexico Secretary of Agriculture Jeff Witte looks forward to this opportunity for New Mexico producers.

 

“This buyers’ meeting at Joint Stockmen’s Convention serves as a dedicated space for cross-border discussions on livestock trade,” said Witte. “This setup allows ranchers from both countries to showcase cattle breeds, which helps sustain and grow the livestock genetics trade, and ultimately supports both local economies and the broader agricultural community by enabling valuable exchanges of knowledge and resources.”

 

Mexican buyers are interested in Angus, Hereford, Charolais, Santa Gertrudis and Brangus cattle breeds. Ranchers are encouraged to bring catalogs, photos, expected progeny differences and videos, as laptops will be available. Ranchers who have production sales are also encouraged to attend the meeting.

 

Ranchers attending the meeting do not have to be members of the New Mexico Cattle Growers Association (NMCGA), but they must register for the Joint Stockmen’s Convention. Ranchers interested in attending the meeting must also notify NMDA Marketing Specialist Juan Sanchez at 575-339-5047 to ensure proper sign-up. Registration for the event can be found on the NMCGA website. For more information about the convention, call 505-247-0584 or email nmcga@nmagriculture.org.

 

For more information regarding the international meeting, or if you are unable to attend, contact NMDA Marketing Specialist Juan Sanchez at 575-339-5047 or jsanchez@nmda.nmsu.edu.

 

 

Photo 1: International Room

Cutline: The New Mexico Department of Agriculture (NMDA) is hosting a meeting Friday, Dec. 13 in the International Room for attendees of the annual Joint Stockmen’s Convention, which is from Wednesday, Dec. 11 through Saturday, Dec. 14. This meeting will include buyers from Mexico along with producers across the state of New Mexico. The meeting will allow both parties to discuss the industry and will build opportunities for the future. (Photo courtesy of New Mexico Department of Agriculture)
Photo 2: Cattle Buyers<n>Cutline: The New Mexico Department of Agriculture (NMDA) is hosting a meeting Friday, Dec. 13 in the International Room for attendees of the annual Joint Stockmen’s Convention, which is from Wednesday, Dec. 11 through Saturday, Dec. 14. This meeting will include buyers from Mexico along with producers from across the state of New Mexico. The meeting will facilitate networking and new learning opportunities for both parties. (Photo courtesy of New Mexico Department of Agriculture)

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